Delivery Information

Orders received before 11am Monday to Friday are despatched the same day on an estimated next day service and we endeavour to ensure that all orders are delivered within 48 hours from collection.

Orders placed over weekends and bank holidays will be processed the next working day. Our courier delivers Monday to Friday therefore orders placed at the end of a week will not be delivered until the start of the following week.

When ordering please provide us with a mobile number so that our courier can text you with an update on your scheduled delivery.

In order to make the delivery of our dog food as convenient as possible, we will deliver to the address you specify in your order whether that is home, work or a friend. Our courier requires either a signature on delivery or a specific delivery instruction for the item to be left in a safe location. Please note that whilst we can leave parcels in a safe and secure place without signature that this is done so at your own risk.